Shipping policy
Shipping Policy
Bansari Silk is committed to dispatching your order with good-quality packaging within the given time frame. Delivery times are mentioned on each product page as per the product availability. Sundays and Public holidays may affect the delivery dates. To ensure that your order reaches you in good condition, in the promised span of time, we ship through reputed courier agencies only.
Shipping
- Free Shipping within India is available. We offer free international shipping on orders above INR 50,000.
- Products get dispatched within 5-10 working days as per the making process timings.
- We shall send you tracking details over WhatsApp OR e-mail containing the tracking information once the goods are shipped.
- Once shipped, please allow 5-7 business days to deliver in India. International shipments may take 8-15 business days.
Delay in Dispatch
- If there is a delay in dispatch due to any other natural calamity, public holiday or any unforeseen circumstance, we shall not be liable to return or exchange the goods.
- If there is a delay in dispatch due to the product being out of stock, we may contact you through WhatsApp or e-mail. You may then choose to wait, choose alternate products, or opt for a store credit.
NOTE
For international shipments, the customer is responsible for any customs duties/taxes applicable in their country.
Customs & import taxes – VAT/ Import Duties/ Local Taxes are borne directly by the customer if such charges are applicable in the destination country on handloom products sourced from India. These taxes will be chargeable over and above the product/order price you pay. These charges are ungovernable as they differ from country to country according to local rules and regulations.
